How to Make a Purchase with Us?

1. Choose the products you wish to purchase on our website.

2. Press the “Add to Cart” or “Buy Now” button and then go to the shopping cart page or the checkout page.

3. Review the product details and enter your coupon or gift voucher code if you have one.

4. Log in to the website for returning customers or register as a new member on the checkout page. If you prefer not to register, you can use guest checkout.

5. Enter your shipping and billing addresses.

6. Select your preferred shipping method from the available options.

7. Choose your payment method from the provided choices.

8. If you have any special instructions or reminders about your order, please enter them in the comments box.

9. Press the “Confirm Order” button to generate the order and proceed with the payment.

10. If you choose credit card or TT bank transfer payment methods, you will receive email instructions for payment after placing your order. For cryptocurrency payments, you will receive the payment address and barcode once the order is generated.

11. We will begin processing your order as soon as the payment is confirmed.

About Order Processing Time

1. Customers place the order and make the payment.

2. ModernTimeWatch prepares the watch and sends quality-checking photos (3-7 Days).

3. Customers review the QC photos.

4. Customers accept the product. If customers reject the QC photos, it returns to step 2.

5. ModernTimeWatch dispatches the watch via courier (2 Days).

6. ModernTimeWatch provides customers with the tracking number update (1 Day).

About Quality Checking Photos Confirmation

Please review and confirm the QC photos within 2 working days. If we do not receive any response for confirmation from customers, we will assume that you have approved the QC photos and proceed with the shipment.

Order Cancellation Policy

Customers have the option to cancel their purchase before shipping arrangements are made. A full refund, excluding any additional fees, will be processed. Please note that it may take 10-30 days for the refund to be credited back to your account, depending on the bank's processing time. Once shipping has been initiated, we are unable to accept any cancellations for your order.

Notice: The credit card processing fees are non-refundable as they are charged by the bank.

Last Update: 12th, June, 2024

ModernTimeWatch Team

Email: [email protected]

At ModernTimeWatch, we are committed to providing a seamless and reliable shipping experience to our customers. Please take a moment to review our detailed Shipping Policy to understand how we process and deliver your replica watches.

ModernTimeWatch is sending most of the parcels on the base of the international cargo center - Hong Kong. We provide shipping to destinations in over 150 countries and areas worldwide.

As we know, replica watches are prohibited by the customs of most countries/areas, however, with over 15 year's experience, we have figured out safe and proper shipping solutions for customers worldwide. Please feel free to purchase your favorite watches on our site! Liability shifts to us after the order payment is made!

Shipping Methods and Carriers

We utilize trusted shipping methods and work with reputable carriers to ensure your replica watches are delivered safely and on time. The available shipping methods may vary depending on your location and the product(s) you purchase. During the checkout process, you will be presented with the available shipping options for your order. Here are some shipping methods we are using: International Registered Airmail Shipping, DHL Hong Kong, FedEx Hong Kong, UPS Hong Kong, FedEx Malaysia, Aramax Shipping, EU Express Special Shipping.. etc.

Order Processing Time

Once your order is placed, our dedicated team meticulously processes and verifies the details of your purchase. Order processing typically takes 3-5 business days. Please note that orders placed during weekends or holidays may require additional processing time.

Shipping Time and Delivery Estimates

The shipping time refers to the estimated transit time from the moment your order is dispatched from our warehouse to when it arrives at your designated delivery address. The shipping time may vary based on the shipping method chosen during checkout, your location, and any unforeseen circumstances. We provide estimated delivery dates during the checkout process, and you will receive a shipping confirmation email with tracking information once your order is shipped.

Shipping Costs

Shipping costs are calculated based on various factors, including the destination, shipping method, and the weight or size of the package. The exact shipping cost for your order will be displayed during the checkout process. Here are lists of our shipping solutions with costs:

-- International Registered Airmail Shipping -- $10.00

Shipping Duration: 10-15 days after the parcels are sent out.

Free shipping with this service, with a trackable tracking number showing shipping status online. However, In case of parcel damage during shipping or customs seizures, ModernTimeWatch would send out the parcel a second time free of charge.

Please note: Due to rising import duties on parcels shipped to the USA, the cost of Airmail Shipping to the United States has been adjusted to US$30.00.

-- International Express Shipping -- $45.00

Shipping Duration: 5-10 days after the parcels are sent out.

Shipping Option Overview

Parcels shipped with this option are delivered via FedEx, DHL, or UPS and include a trackable shipping number. This method ensures faster and more reliable delivery, minimizing wait times and helping safeguard the contents of your parcel.

Please note that during peak seasons, such as the Christmas period, delivery times may experience minor delays.

Shipping Guarantee
ModernTimeWatch assumes full responsibility for any parcel damage or customs seizure during transit. In such cases, we will reship your order once at no additional cost.

However, we are not liable for lost parcels within the destination country after customs clearance has been completed successfully.

Please note: Due to increased import duties for shipments to the USA, the cost of Express Shipping to the United States has been updated to US$60.00.

-- International Express Transshipping to EU -- $60.00

Shipping Duration: 15-20 days after parcels sending out.

Some EU countries' customs are very strict with replica watches, like Germany, Czech, Poland, etc. With these destinations, we send parcels to the UK first and ship again to the EU by using UK local shipping solutions. 2 trips of shipping extend the delivery time of your parcel to 15-20 days, but the parcel delivery is safer. With this shipping solution, ModernTimeWatch bears 100% losses if parcels get seized by your local customs. We will reship the watches free of charge an unlimited number of times until customers receive the product.

-- International Insuranced Express Shipping -- $60.00

Shipping Duration: 5-10 days after parcels sending out.

With a trackable shipping number, for this shipping option, parcels are sent by FedEx/DHL or UPS. Faster and more efficient delivery. reduce waiting times, and be safer to parcel content. Please note that the duration of this shipping solution might take longer in the peak season like Christmas. With this shipping solution, ModernTimeWatch will bear 100% of the order value if parcels get seized by your local customs. We will reship the watches free of charge with unlimited times until customers receive the parcel.

Notice: Please note that for certain distant or remote locations, there may be additional shipping charges. If your shipping address is in one of these areas, we will send you an email to inform you about the extra fees.

Tracking Your Order

Once your order is dispatched, we will provide you with a tracking number via email. This tracking number will include links to the respective shipping carrier's website or tracking system. You can use this information to easily monitor the progress of your shipment and stay updated on its status. We recommend regularly checking the shipping carrier's website for the most up-to-date information on your order's whereabouts.

About Customs Duty

Please be aware that in some cases, your parcel may be subject to customs duties or import taxes imposed by your local customs department. It is important to note that ModernTimeWatch is not responsible for any customs duties or taxes. It is the buyer's responsibility to pay any applicable duties and clear customs as required. If your customs department requires a tax number to be declared with the parcel, please provide us with the necessary details, and we will ensure it is included on the shipping label. Additionally, to help minimize any potential duties, ModernTimeWatch typically declares parcel values lower than $50 in most cases.

Dropshipping Orders

At ModernTimeWatch, we value our resellers and distributors, and we are pleased to support dropshipping orders through our website. If you are a reseller, you can easily indicate that your order is a drop shipping order by leaving a comment in the order message box during the checkout process. Rest assured that when your order is shipped, there will be no information or branding from ModernTimeWatch included inside the parcel. We understand the importance of maintaining confidentiality and ensuring a seamless experience for your customers.

Multiple Item Orders

If your order contains multiple items, they may be shipped separately to speed up delivery and ensure you receive each product as quickly as possible.

Shipping Address  

Please ensure that you provide the correct and complete shipping address during checkout,  a valid phone number to the parcel receiver is requested. We are not responsible for any delays or issues caused by incorrect or incomplete addresses. In case you need to update your shipping address after placing the order, please reach out to our customer support team immediately.

Parcel Lost / Parcel Stealth

Customers are solely responsible for the accuracy and validity of the shipping address provided in their order details. ModernTimeWatch cannot be held responsible for any parcel losses resulting from incomplete or incorrect shipping addresses. Please be aware that in certain instances, the shipping company may deliver the parcel directly to your doorstep without prior notification. In such cases, there is a risk of theft or loss. Kindly note that we have no control over these circumstances and are unable to provide compensation for any incidents of this nature.

Please note that our Shipping Policy is subject to change without prior notice. For any further questions or clarifications regarding shipping, please feel free to contact our customer support team. We are here to assist you throughout the shipping process and ensure your satisfaction with our services.

ModernTimeWatch

Last updated: 2rd, June. 2025

At ModernTimeWatch, customer satisfaction is our top priority. We have implemented rigorous shipping procedures to ensure that every customer receives high-quality products and is fully satisfied with their purchase. While we make every effort to provide the best quality watches, there may be rare instances where inferior products slip through. In such cases, we are committed to resolving any issues and ensuring your complete satisfaction.

Below are our policies for returns and refunds:

Return Eligibility

At ModernTimeWatch, we prioritize comprehensive quality-checking procedures before shipping to ensure customers receive the correct items of high quality. As a result, in most cases, we do not accept returns of parcels. Please note that returns due to dislike of products will not be accepted. However, we understand that there may be a few exceptional cases where our liability is involved, and in such cases, we do accept returns.

1. Incorrect Watch Shipment

If you have received the wrong product that does not match the QC (Quality Control) photos, please provide evidence within 3 days of parcel delivery. It is important to note that customers are required to provide proof, as we keep records of all watch serial numbers. Once the incorrect shipment is verified, we will arrange for new parcels to be sent to customers while customers return the wrong items to us simultaneously.

2. Returns for Watches Requiring Repairs

Prior to initiating a return request, please contact our customer service team. We will email you detailed instructions on return packing and the corresponding return address. Ensure that the watches are securely packed in their original condition, and place the return labels inside the parcel as instructed.

Please note that ModernTimeWatch does not accept watch exchanges after the parcel has been shipped. Prior to arranging the shipping, please verify the quality of the watches through the provided photos and videos with our customer service team.

Order Exchange/Cancellation

Order exchanges or cancellations are accepted before shipping arrangements have been made. Customers can submit a request for exchange or cancellation before shipping.

Refund Policy

Customers will receive a full refund for canceled orders before shipping.

About Chargeback

Regardless of the reason, ModernTimeWatch does not accept chargebacks. All chargebacks will be resolved through arbitration by submitting a request on our end. All relevant order information will be provided to the credit card issuing bank to validate the purchase's authenticity. If customers are dissatisfied with our products or services, they should contact us for compensation. We will provide appropriate solutions in cases where errors or liabilities lie with us.

ModernTimeWatch Team

Last update: 16Th, April, 2023